Self-Care Quota-Management for Broadband Users
FTS Launches Leap(TM) BCE Broadband Edition to Provide Real-time, Self-Care Quota-Management for Broadband Users
BERLIN - October 9 (medianowonline)- FTS (LSE: FTS), a global provider of Business Control, Billing and CRM solutions for communications service providers,
has announced today the launch of Leap(TM) Business Control Engine (Leap
BCE) Broadband Edition, which will transform broadband access, creating
higher revenue opportunities for providers and higher customer satisfaction
for users. Customers can monitor quotas and costs accruing on their account
as well as purchase extra quotas and switch bandwidth on demand.
Leap BCE Broadband Edition allows service providers to improve and
enhance services across their networks, in turn influencing the
customer-provider relationship. The solution enables real-time customer
interaction which will increase revenues and customer satisfaction. This
works by capturing and responding to events in real-time based on a
pre-configured set of business policies and dynamically adapting network or
service behavior in response to customer interaction. Examples include:
setting dynamic QoS, sending the subscriber a message or an alert,
provisioning an upgraded service, balance management or charging.
Leap BCE Broadband Edition is pre-integrated with leading Deep Packet
Inspection (DPI) vendors such as Allot and Sandvine. By using the power and
granularity of DPI, Leap BCE Broadband Edition can offer unprecedented
quota-management services such as usage-quota per application (e.g. quota
for P2P traffic or for video), usage-quota's that ignore certain services
(e.g. the operator-branded-gaming is not counted) and even peak/off-peak
plans.
A sophisticated, pre-integrated web self-care (WSC) allows the
customers to monitor their usage throughout the month, set alerts and
notifications (e.g. 'at 80% send me an SMS') and decide, even in advance,
how his account will behave when quota is depleted.
Leap BCE Broadband Edition is intelligently deployed alongside existing
systems with interfaces into Billing, CRM and other BSS & OSS systems.
FTS will be demonstrating Leap BCE Broadband Edition at the Broadband
World Forum Europe 2007 in Berlin 9-11 October 2007 in Allot
Communications' booth, number 2032.
"Leap BCE Broadband Edition enables providers to offer real-time,
self-care and sophisticated quota-management to customers, leveraging the
opportunities as well as other benefits of the Leap suite of solutions,"
said Gil Hurwitz, FTS' Chief Operating Officer. "We feel that the synergy
between Leap BCE Broadband Edition and DPI solutions will enable service
providers to maximize the benefits of the DPI ground-breaking technology."
About FTS
FTS (LSE: FTS) is a leading provider of Business Control, Billing and
CRM solutions for communications service providers. FTS pioneered the
Business Control Layer market and is the leading player in the space. By
analyzing events from a business standpoint rather than just billing them,
FTS allows providers to better understand their customer base and leverage
business value from every event and interaction. FTS deploys its full range
of end-to-end, stand-alone and add-on solutions to customers in over 40
countries and has implemented solutions in wireless, wireline, cable,
content and broadband markets including multiple cross-network
installations. Serving the evolving needs of both traditional and next
generation service providers; the company's operations comprise four
international R&D locations and strategically located sales support offices
worldwide. FTS is one of EMEA's fastest growing technology companies,
consistently earning a place within the Deloitte Technology Fast-500 EMEA
listing.(prn)
Labels: bandwidth, Broadband, Business Control Engine, communication


0 Comments:
Post a Comment
<< Home